Adaptive Equipment Service


All Nor-Cal Mobility locations (Chico, Sacramento, Burlingame and Fresno) offer adaptive equipment service. We can take care of any mobility-related installation, maintenance or repair situation. We carry an ample supply of Braun, VMI, Bruno and other brand-name parts for common repairs. Our dedicated parts department can also have any necessary components ordered and delivered prior to your scheduled visit.
"I had no idea where I could look for help when an accident totaled our van and left us helpless miles from home. Nor-Cal Mobility rescued us with a rental delivered! We were saved by Nor-Cal!" - Beverly B.
"Workmanship is absolutely outstanding!" - Bud R.
"Greg is our angel -- he is very compassionate, understanding and knows his business. Our family is very grateful! Thank you!" - Cathy M.
"The van was exactly what my wife wanted! Thanks!" - Chester K.
"Thank you for all of your help. I love my new van!" - Deborah F.
"Thank you for everything! We love our new van!" - Gary & Tracy S.
"Terrance was great! This process was frustrating and he was always there to help. Could not have done it without him." - Jerry F.
"Thank you for everything you have done for our boys. We appreciate how fast and easy everything went." - Judy L.
"Extremely courteous and knowledgeable staff. Should I ever need another special needs vehicle, I will, without a doubt, return to Nor-Cal Mobility for my vehicle." - Larry S.
"Alex is the best! He took such great care with Mom, made her feel very special and took lots of time explaining all factors to her and I." - Linda C.
"We had an excellent experience dealing with Al. He was very courteous and knowledgeable. We were very satisfied. Thank you!" - Lylliam D.
"Al was generous and absolutely accomodating. He was kind and patient." - Pacific Institute
"I am very happy with my van. It makes my life so much easier!" - Pam C.
"My buying experience couldn't have been better. Alex is great!" - Ray M.
"Terrance is a great salesman and helped us through all of the confusion. He is great to work with -- very professional and helpful. He gets an A+ from us." - Richard and Nelma B.
"Nor-Cal Mobility makes us feel like family!" - Robert W.
"I'm a very satisfied customer at Nor-Cal Mobility. Good place, good crew!" - Robin W.
"The people at Nor-Cal Mobility are just great to work with!" - Stephen C.
"Al and his staff are great! They are all very knowledgeable and demonstrated great customer service!" - Suzanne Z.
"Courtney was extremely helpful throughout the whole process and was impeccable in his follow-up. Because of his dilligence, I've already been able to recommend Nor-Cal Mobility to two other disabled persons interested in buying a vehicle." - Thomas L.
Scheduled Maintenance for Accessible Vans

Preventive maintenance plays a crucial part in the continued trouble-free operation of your adaptive equipment. All maintenance checks and repairs need to be pre-scheduled in advance. A scheduled check-up should be completed every six months. Most appointments are scheduled Monday through Friday during normal business hours. Please call us toll free at 1-800-225-7361 to schedule your next service appointment. 

While You Wait

Our entire staff wants you to feel at ease while we complete the maintenance and servicing of your vehicle. We provide comfortable reception areas with coffee and cable TV while you wait. For installations or repairs that may take longer than usual, we can have someone take you to a local mall, restaurant or other destination until your automobile or van is ready. Nor-Cal Mobility also has a fully accessible apartment available free of charge to our service customers who must stay in Chico overnight. This apartment is subject to availability.

Payment Options

Nor-Cal Mobility accepts most major credit cards and personal checks to pay for your repairs. We also work closely with third-party payers (such as insurance companies) to ensure your service is hassle-free.

Customer 24-Hour Help Line: 1-888-530-1201

Nor-Cal Mobility customers can speak with a trained service technician directly to help guide them through any unexpected problems. Your Nor-Cal Mobility accessibility specialist can provide you with the number to call for most service needs. In case of an emergency, call 1-888-530-1201.

Service Inspection for Wheelchair Accessible Minivans

Check overall operating condition (abnormal noises, binding, grinding)

Clean and lube ramp hinges

Check tightness of ramp motor bolts /hinge bolts / rivets

Lubricate ramp pivot pin and bushings

Inspect and lubricate ramp drive arm

Operate ramp to ensure proper stow deploy switch adjustment

Verify manual operation of ramp

Clean door track & floor; ensure drain holes are free of debris (lubricate all door hinges and locks)

Check door alignment and ensure correct operation

Check sliding door harness for damage and proper operation

Inspect door operation cables

Inspect door full open switch

Test battery

Check kneel system operation, lubricate kneel chain and rollers

Verify operation of conversion with all switches and remotes

Check and adjust air tire pressure as posted on "b” pillar

Vacuum floor / clean ramp

Inspect and test transfer or jump-seat operation, check all wiring for proper routing and condition

Inspect wheel chair tie-downs manual or power (check belt condition, operation, floor track condition, tie down bolts, operation, remove worn edges on bottom side, safety interlock including emergency release)

Service Inspections for Wheelchair Lifts and Commercial Vans

Check overall operating condition [abnormal noises, binding, grinding]

Check control pendant (damaged pendant, insulation damage on cable, tightness of connectors)

Check electrical wiring (frayed wires, chaffed wires, loose connections)

Check vehicle interlock (operation during non-interlock mode)

Check hand rails (handrail fasteners are properly tightened)

Check lift mounts and support points (free of damage, all sufficiently tightened)

Check main lift pivot (traveling frame pins are properly installed, excessive wear and locked into place)

Check platform and platform attachment points (proper operation during lift function without obstruction, check platform for level ride)

Check inner roll-stop (operation during lift function, and at floor level)

Check platform roll-stop (operation upon ground contact)

Check hydraulic power unit and hydraulic system (fluid level, visible leaks, back up pump released valve, hydraulic cylinder[s] for leakage)

Clean and lubricate (clean then lubricate all moving parts, including door tracks and rollers and hinges and OEM door locks)

Test battery

Clean and check all battery cables and connections (apply anti-corrosive)

Check all manual back up systems for proper operations

Inspect and test jump or transfer seat operation, check all wiring for proper routing and condition (clean roller tracks, lubricate all moving parts, check floor tie down bolts)

Inspect wheelchair tie-downs manual or power (check belt condition, operation, floor track condition, tie down bolts, operation, remove worn edges on bottom side, safety interlock, including emergency release)

All interior and external lighting (including third brake light)