Why You Should Choose a NMEDA Dealer

"I had no idea where I could look for help when an accident totaled our van and left us helpless miles from home. Nor-Cal Mobility rescued us with a rental delivered! We were saved by Nor-Cal!" - Beverly B.
"Workmanship is absolutely outstanding!" - Bud R.
"Greg is our angel -- he is very compassionate, understanding and knows his business. Our family is very grateful! Thank you!" - Cathy M.
"The van was exactly what my wife wanted! Thanks!" - Chester K.
"Thank you for all of your help. I love my new van!" - Deborah F.
"Thank you for everything! We love our new van!" - Gary & Tracy S.
"Terrance was great! This process was frustrating and he was always there to help. Could not have done it without him." - Jerry F.
"Thank you for everything you have done for our boys. We appreciate how fast and easy everything went." - Judy L.
"Extremely courteous and knowledgeable staff. Should I ever need another special needs vehicle, I will, without a doubt, return to Nor-Cal Mobility for my vehicle." - Larry S.
"Alex is the best! He took such great care with Mom, made her feel very special and took lots of time explaining all factors to her and I." - Linda C.
"We had an excellent experience dealing with Al. He was very courteous and knowledgeable. We were very satisfied. Thank you!" - Lylliam D.
"Al was generous and absolutely accomodating. He was kind and patient." - Pacific Institute
"I am very happy with my van. It makes my life so much easier!" - Pam C.
"My buying experience couldn't have been better. Alex is great!" - Ray M.
"Terrance is a great salesman and helped us through all of the confusion. He is great to work with -- very professional and helpful. He gets an A+ from us." - Richard and Nelma B.
"Nor-Cal Mobility makes us feel like family!" - Robert W.
"I'm a very satisfied customer at Nor-Cal Mobility. Good place, good crew!" - Robin W.
"The people at Nor-Cal Mobility are just great to work with!" - Stephen C.
"Al and his staff are great! They are all very knowledgeable and demonstrated great customer service!" - Suzanne Z.
"Courtney was extremely helpful throughout the whole process and was impeccable in his follow-up. Because of his dilligence, I've already been able to recommend Nor-Cal Mobility to two other disabled persons interested in buying a vehicle." - Thomas L.

NMEDA
 
 NMEDA QAP

The National Mobility Equipment Dealers Association (NMEDA) was formed by mobility dealers to promote and support members who are engaged in providing vehicle modifications for people with disabilities. NMEDA, in supporting their membership, established guidelines to direct the mobility industry toward consistency, quality and compliance. In keeping with NMEDA's bylaws and mission to ensure that vehicle adaptive equipment installed is always of high quality and that ethical business practices are followed, an industry Quality Assurance Program (QAP) was created.
 
The NMEDA guidelines are intended to guide and assist mobility equipment dealers in the completion of vehicle modifications for people with disabilities. The guidelines are established to ensure that adaptive vehicle equipment is installed and vehicle modifications are completed according to the highest level of industry standards and business practices. A mobility equipment dealer and installer use the guidelines in conjunction with the equipment manufacturer installation instructions, Society of Automotive Engineers (SAE) recommended practices, the National Highway Traffic Safety Administration (NHTSA) safety standards and practices and/or other applicable documents.
 
The QAP designation enhances vehicle modification and adaptive equipment installation in a manner consistent with the highest standards available in the industry. It binds dealers to guidelines rooted in national safety standards, an in-house crash-testing program and proven shop practices that assure the highest level of performance and safety. Dealers who participate in the QAP are held to extremely high standards. They are required to maintain four types of insurance. They must have certified welders on hand if they perform any structural modifications to vehicles. These dealers are required to have their technicians certified in the equipment they will sell, install and service. They must keep records of all adaptive work. Finally, they are required to undergo an inspection/audit process at least annually by an independent engineering firm to ensure compliance with NMEDA guidelines and the requirements listed above. All QAP dealers have proven their ability for quality by virtue of successfully navigating the QAP process.